OonAssist guides patients through the out-of-network insurance reimbursement process — generating complete, ready-to-submit claim documentation in minutes, not days.
OonAssist handles the documentation so your patients don't have to navigate insurance alone — and your staff doesn't have to either.
You send patients a personalized intake link — via your portal, email, or embedded directly in your website.
A guided, mobile-friendly wizard collects the details needed for the claim. No jargon. No confusing insurance forms.
OonAssist automatically produces a complete claim packet — the correct patient claim form pre-filled, a personalized cover letter, and a submission checklist.
The patient downloads their packet and submits it directly to their insurance company. No phone calls to your office. No paper chasing.
Give your patients a clear path to reimbursement — without burdening your front desk, billing team, or clinical staff with the process.
Patients increasingly choose providers who help them navigate insurance. OonAssist makes offering that support effortless — and gives you visibility into every claim your patients file.
Your practice name and colors — patients see your brand, not ours.
Daily packet reporting — submitted, billable, and failed, by date.
Programmatic packet generation via API key — integrate with any system.
Invite staff as members or admins — granular access control.
Filing an out-of-network claim is confusing, time-consuming, and easy to get wrong. OonAssist handles the hard parts — giving patients a clear, guided path to getting their money back.
The correct form for their insurer — already filled in with their information.
AI-written letter explaining the claim, tailored to their specific situation.
Step-by-step checklist so nothing gets missed when filing with the insurer.
Completes in minutes from any device — no printing, no faxing, no office visit.
Insurance companies make the reimbursement process opaque on purpose. OonAssist gives patients the right documents, the right language, and the confidence to file successfully.
Every architectural decision in OonAssist was made with one principle: patient information is processed to generate documents, not stored as a data asset.
All patient data is encrypted at the application layer using AES-256 before it is written to the database — independent of storage-level encryption.
Every request between patient, browser, and our servers is encrypted with TLS 1.3 — the current industry standard for transport security.
Patient names, dates of birth, and identifiers are replaced with anonymous tokens before any AI processing. Real patient data never touches AI systems.
Generated claim packets are delivered via time-limited, cryptographically signed links. No document is ever exposed via a permanent public URL.
Provider portal access is scoped by role. Admins, staff members, and API keys each carry only the permissions they need — nothing more.
De-identification tokens are deleted immediately after document generation. Patient documents are automatically purged after 31 days — no long-term data accumulation.
Leave your email and we'll set up a demo walkthrough — typically 20 minutes, no slides, just the live product.
No commitment. We'll reach out within one business day.